How Zero-Touch Agents Are Already Creating Value in 2026

The 30-Minute Masterclass on where retailers should set the zero-touch threshold for agentic AI. A candid conversation with a peer CIO on the agents already running pricing, planning, and replenishment across a global retail business, what they've delivered, and what they're expected to return over the next six months. Honest takes on where automation should stop, what still needs a human, and why getting the threshold wrong quietly turns automation into a job someone still has to finish.

Speakers:

Ales Drabek, CIO & CTO, Groupon

Markus Pfruender, VP of Client Success and Head of Central Europe, Impact Analytics